Certain custom items are taking longer than expected to restock and ship out.We will continue to work to be as transparent with our customers as possible. Please email us at simway@simwayhk.com if you have any questions.
Ingaba iya kuthatha ixesha elingakanani ukuziswa kweodolo yam?
Ngaphandle kokuba kuphawulwe ngenye indlela kwinkcazo yemveliso, izinto ezisesitokhweni zihanjiswa ngaphakathi kwe-7 ukuya kwiintsuku zokusebenza ze-10 ze-odolo yakho.Ngaphambi kokuthunyelwa, unokucela umntu wesithathu ukuba eze kuhlola izinto.Unokukhetha iqela lakho lomthwali, okanye ufune ukuba siphathe iodolo yakho.Iindleko zokuthumela ngenqanawe ziya kudibana nawe phambi kokuba zithunyelwe.
Ii-backorders
Iimveliso ezibuyiselwe umva zinexesha elincinci lokukhokela kwiiveki ezili-16 ngaphambi kokuba zihanjiswe.
Iza kuziswa njani iodolo yam?
Iipasile ezincinci ziya kuthunyelwa ngesiphathi esincinci esinje nge-USPS okanye i-UPS okanye ngamanye amaxesha ngeqabane lethu lomthwalo, ngokuxhomekeke kubungakanani.
Ngelixa isitulo esinye singathumela imithwalo.
Ukuhanjiswa kweCurbside (IMiqathango ukuya kuC)
Ukuba ungumthengi wokugqibela Ukuthenga kwakho kuya kuziswa kwindawo ohlala kuyo ngexesha elicwangcisiweyo kwaye iqela lethu lempahla liya kuzisa iodolo yakho kumda.Kuya kufuneka ube kwindawo oya kuyo ukudibana nomqhubi.Iodolo yakho ayizukukhululwa.Usenokushiyeka nephalethi yokuthumela.Iodolo yakho ingafika ngekhreyithi.
Uya kuqhagamshelwa ubuncinane kwiiyure ze-36 ngaphambi kokuhanjiswa ukucwangcisa i-aphoyintimenti yokuyeka.Uya kufumana i-imeyile ngolwazi lwakho lokulandela umkhondo xa iodolo yakho ithunyelwa, ikuvumela ukuba ugcine iithebhu kwizinto zakho eziqikelelwayo zokufika.Ubusuku kunye nokuhanjiswa kwempelaveki. ayifumaneki.Ukuba awukwazi ukwamkela ukuhanjiswa kwiiyure ze-48 zoqhagamshelwano, i-odolo yakho iya kufumana umrhumo wokugcina ngosuku ngalunye de i-odolo yakho ihanjiswe (kubandakanywa neempelaveki).
Ukuthunyelwa kweeNqanaba ezininzi (iMiqathango ukuya ku-C)
Ukuba iodolo yakho iqulethe izinto ezininzi, sihlala silinda de yonke iodolo yakho ibe sesitokhweni ngaphambi kokuba siyithumele ukuze siqinisekise umrhumo omnye wokuhanjiswa kunye nomhla wokuziswa.
If you would prefer to receive your items in multiple shipments, please contact our support team at simway@simwayhk.com and be sure to include your order number for reference.
Ukuhlaziya ulwazi lokuThumela
Sisebenza nzima ukuqinisekisa ukuba iodolo yakho ihanjiswa kwangexesha.Ukuba ulwazi lokuthumela ngenqanawa kufuneka luhlaziywe emva kokuthengwa, okanye ukuba iodolo ifuna ukuhanjiswa ngexesha lokuhamba, loo myalelo unokwenza umrhumo wokuthumela kwakhona.
Kuthekani ukuba ndifuna iodolo yam ngokukhawuleza?
Expedited delivery currently is not offered via our website.However, if you would like to inquire about the cost of expediting an order or white glove delivery, please email us at Simway@simwayhk.com
Umthetho WOKUBUYISA
Kuluxanduva lomthengi ukuhlola zonke izinto ezithengiswayo xa sele zifunyenwe, ziqinisekise amanani, kwaye zichaze nawuphi na umonakalo onokuthi wenzeke ngexesha lokuthunyelwa.Kwimeko yomba womgangatho, umonakalo ngexesha lokuhamba, okanye inqanawa engahambi kakuhle, iSimway iyakuvuyela ukuququzelela ukuthunyelwa okanye iiyunithi ezitshintshwayo, okoko nje sisazi ngalo mbandela phakathi kweentsuku ezilishumi elinesine (14) zokuziswa koqobo.